Case Studies

Woodley Way stories

Inspired by our solid customer service orientation, every Woodley crew works tirelessly to exceed the already high maintenance standards our customers have come to expect. Our pride goes into every project long before the newly waxed floor wax dries. Customer’s are full of stories of how we saved the day. Here’s a few of our own stories of how we’ve helped our customers succeed.

Gobal telecommunications campus

Corporate Headquarters

OVERLAND PARK, KS
4 MILLION SQFT

With a campus that comprises multiple, multi-floor office buildings, including restaurants, retail and recreation spaces it was a big job, 3.9 million square feet big. 11,000 employees work, eat and play there all week while our team has ensured a clean work environment for the last 15 plus years. As their partner in building maintenance, we have employed numerous different plans as their needs evolved.

Read more

Commercial/Retail Mixed Use Property

Commercial/Retail Mixed Use Property

KANSAS CITY, MO
2.2 MILLION SQFT

30+ years is a long time to partner on building maintenance. With retail, office and entertainment spaces in a downtown setting, along with several outdoor recreation and fountain areas, their complex encompasses 85-acres and welcomes more than five million visitors each year. Over the years we have flexed with our client’s changing budget and maintenance needs.

Read more

Government offices

Government Offices

KANSAS CITY, MO
500,000 SQFT

A 29 story skyscraper building for a local city government. The municipality was facing a budget crisis that could have led to the elimination of some valuable services and public entities. To avoid this, they looked for solutions to reduce operating costs in every division and we partnered with them on this endeavor.

Read more

Corporate Headquarters

Telecommunications

OVERLAND PARK, KS
4 MILLION SQFT

The situation

For 15 years we have served this large facility client, which includes multiple buildings and encompasses over 4 million square feet. The campus includes office, restaurant, retail and recreation spaces.11,000 employees currently work, eat and play here all week. After some reorganizations and downsizing, the company began subleasing vacant portions of the complex to other companies creating the need to re-evaluate the entire building maintenance plan.

The challenge

After downsizing their office space and the maintenance budget, they asked us to restructure the maintenance plan to meet new financial objectives while keeping their facilities in top-notch shape. At the time WBM had 40 porters on site during the day and 250 staff cleaning and maintaiting the facilities at night.By moving the shifts to daytime hours and restructuring the workflow, significant cost savings were passed on to our client.

The outcome

Fewer than 100 people now clean and maintain the same square footage. This has resulted in $120,000 per month savings for our client. Our strong partnership allowed us to arrive at an feasible solution that met their needs while still delivering quality results.

Read the next case study

Commercial/Retail Mixed Use Property

Retail

Did you know…
  1. 1WBM has retained at least one customer for over 30 years.

KANSAS CITY, MO
2.2 MILLION SQFT

The situation

30+ years is a long time to partner on building maintenance. With retail, office and entertainment spaces in a downtown setting, along with several outdoor recreation and fountain areas, their complex encompasses 85-acres and welcomes more than five million visitors each year. Over the years we have flexed with our client’s changing budget and maintenance needs.

The challenge

Over the years, we have sought out ways to enhance the service we deliver, while at the same time driving savings to the customer. By incorporating new technologies in equipment and supplies, reviewing staffing plans ensuring it matches the outcomes expected and implementing performance based incentive plans, we’ve done just that!

The outcome

The outcomes are better and the client is happier than ever with the cost savings and staff performance. We were able to find a new

Read the next case study

Government Offices

Retail

KANSAS CITY, MO
500,000 SQFT

The situation

For 5 years we have serviced this municipal client at multiple locations including a 29 story skyscraper. The municipality was facing a budget crisis that could have led to the elimination of some valuable services and public entities. To avoid this, they looked for solutions to reduce operating costs in every division.

The challenge

The municipality calculated a need to reduce their yearly building maintenance expenditures by $600,000. Collaborating on a new approach to maintaining the building, we drafted a plan that included moving the night time staff to days and reducing the frequency of their visits to all areas of the building.

The outcome

The new maintenance plan, resulted in an increased level of cleaning, a reduction of costs, and a collaborative approach to building maintenance. Also, our contract with them was extended as a result. Our strong partnership was the basis for developing a creative and thoughtful approach to their budget changes and building maintenance needs.

Read the next case study

Our customers benefit the most from our ability to scale and being able to work with one central point of contact

We just take care of it - it’s the Woodley Way. Find out how it can work for you.

We saw an 8% reduction in downtime after we
started working with Woodley.