Inspired by our solid customer service orientation, every Woodley crew works tirelessly to exceed the already high maintenance standards our customers have come to expect. Our pride goes into every project long before the newly waxed floor wax dries. Customers are full of stories of how we saved the day. Here are a few of our own stories of how we’ve helped our customers succeed.
Corporate Headquarters
OVERLAND PARK, KS
4 MILLION SQFT
With a campus that comprises multiple, multi-floor office buildings, including restaurants, retail, and recreation spaces it was a big job, 3.9 million square feet big. 11,000 employees work, eat, and play there all week while our team has ensured a clean work environment for nearly 25 years. As their partner in building maintenance, we have employed numerous different plans as their needs evolved.
Commercial/Retail Mixed-Use Property
KANSAS CITY, MO
2.2 MILLION SQFT
30+ years is a long time to partner on building maintenance. With retail, office, and entertainment spaces in a downtown setting, along with several outdoor recreation and fountain areas, their complex encompasses 85 acres and welcomes more than five million visitors each year. Over the years we have flexed with our client’s changing budget and maintenance needs.
Government Offices
KANSAS CITY, MO
500,000 SQFT
A 29-story skyscraper building for a local city government. The municipality was facing a budget crisis that could have led to the elimination of some valuable services and public entities. To avoid this, they looked for solutions to reduce operating costs in every division and we partnered with them on this endeavor.
Corporate Headquarters
OVERLAND PARK, KS
4 MILLION SQFT
The situation
For 24 years we have served this large facility client, which includes multiple buildings and encompasses over 4 million square feet. The campus includes office, restaurant, retail, and recreation spaces.11,000 employees currently work, eat, and play here all week. After some reorganizations and downsizing, the company began subleasing vacant portions of the complex to other companies creating the need to re-evaluate the entire building maintenance plan.
The challenge
After downsizing their office space and the maintenance budget, they asked us to restructure the maintenance plan to meet new financial objectives while keeping their facilities in top-notch shape. At the time WBM had 40 porters on-site during the day and 250 staff cleaning and maintaining the facilities at night. By moving the shifts to daytime hours and restructuring the workflow, significant cost savings were passed on to our client.
The outcome
Fewer than 100 people now clean and maintain the same square footage. This has resulted in $120,000 per month savings for our client. Our strong partnership allowed us to arrive at a feasible solution that met their needs while still delivering quality results.
Commercial/Retail Mixed-Use Property
Did you know…
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- 1WBM has retained at least one customer for over 30 years.
KANSAS CITY, MO
2.2 MILLION SQFT
The situation
30+ years is a long time to partner on building maintenance. With retail, office, and entertainment spaces in a downtown setting, along with several outdoor recreation and fountain areas, their complex encompasses 85 acres and welcomes more than five million visitors each year. Over the years we have flexed with our client’s changing budget and maintenance needs.
The challenge
Over the years, we have sought out ways to enhance the service we deliver, while at the same time driving savings to the customer. By incorporating new technologies in equipment and supplies, reviewing staffing plans ensuring it matches the outcomes expected, and implementing performance-based incentive plans, we’ve done just that!
The outcome
The outcomes are better and the client is happier than ever with the cost savings and staff performance. We were able to find a new
Government Offices
KANSAS CITY, MO
500,000 SQFT
The situation
For 5 years we have serviced this municipal client at multiple locations including a 29-story skyscraper. The municipality was facing a budget crisis that could have led to the elimination of some valuable services and public entities. To avoid this, they looked for solutions to reduce operating costs in every division.
The challenge
The municipality calculated a need to reduce its yearly building maintenance expenditures by $600,000. Collaborating on a new approach to maintaining the building, we drafted a plan that included moving the nighttime staff to days and reducing the frequency of their visits to all areas of the building.
The outcome
The new maintenance plan resulted in an increased level of cleaning, a reduction of costs, and a collaborative approach to building maintenance. Also, our contract with them was extended as a result. Our strong partnership was the basis for developing a creative and thoughtful approach to their budget changes and building maintenance needs.
